![]() Then enter a description stating what the cleared balance was on this date, as a marker they can refer back to later. Some customers find it helpful to enter a dummy transaction with a zero amount. The only way to fix such a problem is to go over the account register and your old bank statements, to see if you can find anything that has changed. If you have actioned anything from the list above, it can be quite tricky to track down the cause of the change in the cleared balance.
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